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Key Points

5 points
1

Cumulative teleconsultations: 50,00,92,730.

2

Average daily consultations: 250,000–300,000.

3

Supported by more than 1.42 lakh health centers and 2,41,923 registered providers.

4

Integrated with Emergency Response Support System for faster emergency care.

5

Specialist consultations now available at major government medical institutes such as All India Institute of Medical Sciences, Jawaharlal Institute of Postgraduate Medical Education and Research, and Postgraduate Institute of Medical Education and Research.

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Summary

It provides daily remote medical advice in 15 languages, reaching rural and remote communities.

Women account for 57% of usage, and a significant share of users are senior citizens.

The platform incorporates Artificial Intelligence‑driven clinical decision support and is linked with emergency response systems.

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New Words to Learn

13 words
telemedicine
getting medical help using phones or computers instead of visiting a clinic
consultation
a discussion between a patient and a doctor about health
remote
far away, not close by
underserved
areas that do not have enough medical services
Artificial Intelligence
computer technology that can learn and make decisions like a human brain
clinical decision support
computer tools that give doctors suggestions for treatment
Emergency Response Support System
a network that helps emergency services work together quickly
specialist
a doctor with extra training in a particular area of medicine
premier
the most important or leading
institution
an organization, especially a large one like a university or hospital
infrastructure
the basic facilities and systems needed for a service to work
Aatmanirbhar Bharat
India's goal of being self‑reliant and strong
Viksit Bharat
India's aim to grow and become more developed
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