Summary
He promised to answer their complaints quickly and fairly.
He told government workers to stop illegal land grabbing.
He asked for fast plans to pay for serious medical treatments.
Key Points
4 points1
He will listen to many people's problems.
2
He promises quick and fair solutions.
3
He orders action against illegal land use.
4
He speeds up money help for serious illnesses.
New Words to Learn
5 wordsgrievance
a problem or complaint
encroachment
taking land that does not belong to you
beneficiary
person who receives help
discretionary
extra money the government can use when needed
officials
people who work for the government
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