Summary
They cleared enough space for new work.
They turned old paper files into digital ones.
They answered many public questions and complaints.
Key Points
5 points1
20 cleanliness drives were carried out in ten offices.
2
54,815 square feet of office space was freed for better use.
3
Selling scrap and waste gave the government about 1.57 crore rupees.
4
750 paper files and 177 electronic files were closed to go digital.
5
304 public complaints and all inter‑ministerial proposals were resolved.
New Words to Learn
9 wordsscrap
old things that are no longer needed
revenue
money that the government gets
exchequer
the government’s money box
bureaucratic
related to how the government works
optimisation
making the best use of something
grievance
a complaint or problem someone has
inter‑ministerial
involving more than one government department
transparent
open and clear for everyone to see
citizen‑centric
focused on helping ordinary people
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