Summary
It helped over 166,000 shoppers get their money back without going to a court.
Most of the money came back from online shopping problems.
Kids can call the free number 1915 for help 📞
Key Points
5 points1
More than 105 crore Indian rupees refunded.
2
166,189 refund requests solved.
3
Online shopping gave the biggest share of refunds.
4
Help is given before any legal case is needed.
5
Helpline works in 17 languages and can be reached by phone, WhatsApp, SMS, email, or an app.
New Words to Learn
5 wordsrefund
Getting money back when you return something.
crore
A number equal to ten million.
online shopping
Buying things on the internet.
court
A place where legal problems are decided.
helpline
A phone or online service that helps people.
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