Summary
The campaign combined a preparatory phase, where ministries identified pending complaints, and an execution phase, where the department coordinated rapid case resolution.
Out of 3,193 targeted cases, 2,306 were resolved, achieving a 72 percent redressal rate.
Coordination among 40 ministries and the use of the online pension portal helped especially rural pensioners receive overdue payments.
Large sums were released to families of defence personnel, including disability and war‑injury pension arrears.