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India's Government Uses Digital Tools to Help Farmers and Consumers

The Department of Administrative Reforms and Public Grievances hosted a national webinar on digital government processes.

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Key Points

5 points
1

AgriStack’s three registries: Farmer ID, Crop Sown, Village Map

2

Over 10 million farmer IDs and maps for more than 550,000 villages are now digital

3

e‑Jagriti replaces paper forms with online filing, virtual hearings and real‑time notifications

4

Both initiatives aim to improve transparency, efficiency and citizen‑centric service delivery

5

The event highlighted the role of technology in transforming public services

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Summary

AgriStack, a gold‑award project, creates farmer IDs, crop registries and village maps to modernise agricultural services.

The system operates across more than 300 million fields and links farmer IDs to major subsidy programmes.

e‑Jagriti, a silver‑award platform, provides a unified online workflow for consumer dispute resolution, including filing, hearings and payments.

The webinar attracted over 1,200 officials, encouraging other states to adopt these digital solutions.

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New Words to Learn

15 words
re-engineering
changing old ways to make them work better
digital transformation
using computers to change how things are done
interoperability
different computer systems can talk to each other
federated architecture
a system where each state runs its own part but they all connect
registry
a list that keeps important information
geo-referenced
linked to a place on a map
transparent
easy to see and understand
efficiency
doing things quickly and without waste
citizen‑centric
focused on helping people who live in the country
analytics
looking at data to understand it
dashboard
a screen that shows important information
legacy systems
old computer programs that are hard to use
subsidy programmes
government money given to help farmers
workflow
the steps a task follows from start to finish
virtual hearings
online meetings where people discuss a case
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