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Key Points

4 points
1

Emphasis on modern, technology‑driven learning such as the iGOT Karmayogi platform.

2

Popular courses include yoga and artificial intelligence, blending tradition with technology.

3

Training institutions are encouraged to become centres of mentorship, research, and citizen‑focused governance.

4

Success will be measured by improved public services, not just the number of trainings.

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Summary

The recent workshop in Lucknow, organized by the Capacity Building Commission, included officials from eight states and four Union Territories.

Digital life certificates, using fingerprint and facial‑recognition technology, simplify pension verification for retirees.

The public grievance portal has seen a rise from two lakh to 25 lakh complaints, with 95‑97 % resolved within set time limits.

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New Words to Learn

10 words
competencies
the specific skills and knowledge required to perform a job effectively
capacity building
the process of improving people’s abilities and resources to do better work
biometric
technology that identifies a person by physical traits like fingerprints or facial features
facial‑recognition
a system that matches a person’s face to stored images to confirm identity
grievance
a formal complaint or problem reported to authorities
tangible
something that can be seen, touched, or measured
institutional
pertaining to large, organized bodies such as government agencies
curricula
the set of subjects and lessons taught in a training program
assessment
the process of checking how well someone has learned something
UNNATI
Unified New Age National Training Initiative, a program that links training centres to share resources
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