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πŸ“° News ⏱ 2 min
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Key Points

5 points
1

New feedback feature added by the National Highways Authority of India.

2

Available on the Rajmargyatra road‑travel app.

3

Drivers can give ratings, report concerns, and suggest improvements for toll plazas.

4

Annual pass users get automatic prompts after each toll crossing.

5

Feedback data will be used to monitor and improve highway services.

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Summary

The feature allows drivers to rate toll plaza services, report issues, and suggest improvements directly through the app.

Annual pass holders receive a prompt after crossing a toll plaza, while all users can access the feedback menu at any time.

Collected responses will help the authority monitor service quality and enhance safety and convenience on national highways.

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New Words to Learn

7 words
National Highways Authority of India
the government group that looks after India's major roads
feedback
opinions or comments that help improve something
toll plaza
a place on a highway where drivers pay a fee to continue traveling
annual pass
a ticket that lets you pay once and use the toll road many times in a year
monitor
to watch closely and check how well something is working
service quality
how good or helpful a service is
convenience
how easy and comfortable something is to use
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